See exactly how it works.

Pick a type of business and watch a missed call turn into a booked job, then see what you'd see on your end. These are example conversations with made-up businesses, but this is the experience your customers would have.

Apex HVACText messages

What's happening behind the scenes

Each step happens automatically while you're busy doing the job.

    What you'd see on your end

    The moment the job is booked, you get all of this without lifting a finger.

    A text alert on your phone

    Your calendar, already filled in

    Your lead board

    The whole thing, step by step

    1

    The call goes unanswered

    You're on a roof, under a sink, or it's after hours. Nothing changes about how your phone works. This kicks in only when a call is missed.

    2

    The customer gets a text

    Within seconds, a friendly message goes out under your business name, letting them know you got their call and asking how it can help.

    3

    A short conversation

    It asks a few quick questions you choose, like what's going on and the address, and answers basics like your service area and hours.

    4

    The job gets booked

    It checks your real calendar, offers open times, and books the one the customer picks. No phone tag.

    5

    You get the heads-up

    You receive an alert with their name, number, what they need, and when. Urgent requests are flagged so you can jump in.

    6

    Confirmation and tracking

    The customer gets a confirmation text with their booking details, and every lead is saved so you can see what it's catching. Want reminders and more follow-up? See CATCH + FOLLOW UP.

    You stay in control

    • Which services you offer and where you work
    • Your hours and your booking windows
    • The questions it asks before booking
    • How it introduces itself and the tone it uses
    • When you get alerted

    What it won't do

    • It won't make up prices. Quotes are handed to you or booked as an estimate visit.
    • It won't diagnose problems or promise outcomes.
    • It doesn't replace answering the phone when you can. It's the backup for when you can't.
    • Anything it can't handle is flagged for you to follow up personally.

    Common questions

    Do my customers keep calling the same number?

    Yes. Customers call you exactly as they always have, and I handle the setup behind the scenes.

    Do I have to change how I answer calls?

    No. Keep answering the way you do now. This only steps in when a call goes unanswered.

    What if a customer asks something it can't answer?

    It keeps things friendly, collects their details, and alerts you so you can follow up personally.

    Can I see what it's doing?

    Yes. Every conversation is saved, and you can see each lead and what happened with it.

    How long does setup take?

    Usually a day or two after our call. I do it for you, so there's nothing new to learn.

    What's the difference between the two plans?

    CATCH handles missed calls: it texts the caller back, books the appointment, and tracks the lead. CATCH + FOLLOW UP adds appointment reminders, quote follow-up, Google review requests, replies to website inquiries, and a chat box on your site.

    What does it cost?

    CATCH is $197/month and CATCH + FOLLOW UP is $297/month. Sign up soon and get a FREE 2-week trial and the $99 setup fee waived on CATCH. CATCH + FOLLOW UP has a $199 one-time setup fee, waived when you upgrade from CATCH. There's no long-term contract, and you can cancel anytime.